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This technology offers the power of a private network without the cost. It's a perfect choice for smaller companies with growing Internet needs. Frame Relay is a high-speed packet switching protocol used in wide area networks (WANs). It is also popular for LAN-to-LAN connections across remote distances. It provides dedicated Internet connectivity at speeds up to 128 Kbps to 1.5 Mbps, which allows you to quickly transfer large files (voice, data or video). There's no dialing and no waiting. Frame Relay is excellent for hosting low- to moderate-volume websites, and its reliability ensures that multimedia presentations, video conferencing and collaborative applications run with ease.
Frame Relay operates on a dedicated private line that uses a lower bandwidth and allows organizations to combine a number of locations inexpensively. Frame Relay is scalable so you can increase your bandwidth often without replacing hardware.
Xecunet offers these optional services to support your frame relay Internet access:
- Service Level Agreement
Xecunet has implemented an unprecedented Service Level Agreement (SLA) for frame relay connections. Our guarantees are some of the most comprehensive in the industry covering:
- Latency
Guaranteed average monthly latency of no more than 85 ms round-trip within Xecunet's network
Proactive Outage Notification
Guaranteed customer notification by Xecunet operations within minutes of an outage
Installation
Guaranteed that your connection will be up and billable in no more than 40 business days for frame relay connections.
Line Ordering
For new frame relay customers, Xecunet orders the line between your location and the nearest Xecunet Point-of-Presence (POP) with the local exchange carrier and/or long-distance carrier. Because Xecunet holds the lease on the circuit, Xecunet can request maintenance and troubleshooting from the appropriate carrier.
- Dual Retermination
Xecunet will install and activate a parallel Internet connection at your new location and we will not disconnect your original connection until you determine it is appropriate. This optional service makes moving your Internet connection as easy as possible.
CPE Pricing
Xecunet can provide customers with high-quality Customer Premise Equipment (CPE) at prices well below retail. All Xecunet-provided CPE is tested and certified for use with an Xecunet connection. We also preconfigure the equipment before making it available to you.
IP Addressing
Xecunet assigns its frame relay customers a portion of a standard Class C block of nonportable addresses. Full Class C's or additional Class C blocks can be obtained with proper justification.
DNS Registration
Xecunet will facilitate Domain Name Server (DNS) registration. DNS registration is handled by InterNIC, the organization responsible for allocating domain names.
DNS Service
Every domain name needs a primary and secondary DNS to advertise it to the rest of the Internet. Xecunet provides a primary and secondary DNS for its customers.
Installation Engineering
Frame relay customers are assigned an installation engineer who will work with you on all the above topics. This engineer is personally responsible for the timely installation of your high-speed solution. Your engineer will guide and assist you through the installation and will be available for your inquiries after your circuit is up and billable.
Xecunet offers the superior Internet solutions and technical support you need to get your company up and running on the Internet. Contact a sales representative today to discuss your needs and the solutions we can provide!
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